Which documents for which CSM devices can I download here?
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Here you can download calibration certificates and HV ISO protocols for the following CSM product types:
AD, TH, PT, STG, OUT, CNT
HVAD, HVTH, HVPT, HVSTG, HV IEPE
all variants of HV BM and HV SAM/SBM
the i variants of HV DTemp
CSMshunt, LEM sensor packages, CSM current clamps
and ECM exhaust gas measurement technology
Where can I find the numbers to enter? e.g.: calibration certificate number, HV-Iso test number, serial number, order number.
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The calibration certificate and HV-Iso test numbers can be found as stickers on your measuring module.
The calibration certificate number of a CSM device can be found on the rectangular calibration stickers:
The rectangular blue calibration sticker is valid for accredited calibrations (DAkkS/DKD). For factory calibrations, there is our rectangular, yellow CSM factory calibration sticker.
It is entered together with "Year-Month" (in the lower field of the calibration sticker), a space and then the sequence number, e.g. 2026-01 1234
The HV-Iso test number is located on the round, orange HV-Iso test sticker of your HV-safe CSM instrument. It is entered along with "year-month" (punched on the date ring), a space, and then the serial number, e.g. 2026-01 3456
The serial number can be found either on the label of the CSM unit (under S/N) or on the last page of your delivery bill. Enter the serial number according to the following pattern: 12345-ABCD
The following scheme applies to THMM 16: 1234/1235-THMD.
Do I need a login to download calibration certificates?
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No, the serial number of the calibrated module and the calibration certificate number are sufficient to download calibration certificates. Calibration certificates for several devices can be downloaded after entering the order number and serial number.
How do I enter the serial number for a THMM 16?
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Enter the serial number as follows:
1234/1235-THMD
I no longer have any order documents - can I still download the relevant documents?
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You can download individual certificates using the information on the device (serial and certificate numbers).
Otherwise, if you no longer have any documentation from us, please contact us:
Contact.
Why do I get two documents in the single query?
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In the case of service orders, two documents of the same type may be displayed in the individual query for certificates if the device has been repaired or adjusted. The two certificates document the input and output status of the device.
Please note that the result of the input calibration can be FAIL.
What should be considered with CSM HV breakout modules?
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CSM HV Breakout Modules are HV safe measuring devices for measuring voltage and current.
A separate calibration certificate is issued for each of the two measurands and a HV-Iso-Test is also carried out.
Therefore, the HV breakout module has three stickers in total: two stickers with calibration certificate numbers (one for voltage and one for current) and one HV-Iso-Test sticker.
How is the file name of the certificates structured?
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The file name schemes of the certificates are as follows:
Accredited calibration certificate (DAkkS/DKD): HVTH4 1000 CSM-DKD-CC 2026-01-01 12345.pdf
Factory calibration certificate: HEAD4 1000 CSM-CC 2026-01-01 12345.pdf
HV-Iso-Test protocol: HVTH4 1000 CSM-HVISO 2026-01-01 12345.pdf
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